Refund Policy

This Refund "Policy" applies to the following purchases of services on P2P Recruitment Website - www.p2precruitment.com.au and P2P Recruitment mobile app - app@p2precruitment.com.au.

Refunds

1. Since the service offers non-tangible, irrevocable goods we do not provide refunds after the service has been fulfilled, which you acknowledge prior to purchasing any product on the P2P Recruitment services.
2. Please make sure that you've carefully read the terms and conditions agreement before making a purchase on the P2P Recruitment website / mobile app.
3. P2P Recruitment in good faith may consider some kind of refund after costs are deducted if there are any extenuating circumstances that only p2p Recruitment deem as appropriate.
4. p2p Recruitment's total aggregate liability to the employer under or in any way connected with these terms and conditions is limited to an amount equal to the total fees paid by employer to p2p Recruitment.

Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law i.e. for major failures with the services, you are entitled:

1. To cancel your service contract with us; and
2. To a refund for the unused portion, or to compensation for its reduced value.
3. Generally, a business does not have to give a refund or replacement if a customer simply changes their mind about a service after being purchased or does not fulfil their obligations as per their terms and conditions outlined in the agreement.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy or Guarantees, you may send an email to info@p2precruitment.com.au